Delivery information

DELIVERY TERMS AND CONDITIONS

FREE STANDARD DELIVERY

FREE STANDARD DELIVERY – FREE Delivery will take 2-3 working day and applies to all UK mainland orders over £50.

All Orders placed before 9:30am will be dispatched that same working day. This applies for all orders, INC next day.

All orders placed after 9:30am will be dispatched the next working day.

Orders placed after 9:30am Friday will be processed the next working day, which will be a Monday (in the exception of a bank holiday in which case this will be a Tuesday)

All Orders placed over a weekend or a bank holiday will be processed and sent the next available working day. This includes all bank holiday Mondays, and Good Friday, Christmas Eve, Christmas Day, Boxing Day, New Years Eve, New Years and Easter Weekend.

Please note our couriers only deliver on working days so all orders dispatched on a Friday will be delivered the following Monday. Our couriers deliver between 7am and 7pm.

For Saturday Delivery these must be placed before 9:30am, and the Saturday Delivery option selected, and paid.

Once orders are shipped, and a tracking number sent, please note we cannot change or amend delivery or shipping address once shipped.

ENGLAND, SCOTLAND, WALES AND NORTHERN IRELAND

(Please be aware orders to outside of the UK mainland such as Northern Ireland, Jersey and Guernsey may take a short while longer to be delivered and are classed as international delivery at a cost of £15)

Orders under £50
Standard delivery (2 – 3 days) – £4
Next day delivery – £7
Next day delivery before 12pm – £10
Saturday delivery – £25

Orders over £50
Standard delivery (2 – 3 days) – FREE
Next day delivery – £2
Next day delivery before 12pm – £10
Saturday delivery – £25
NON MAINLAND UK
Tracked delivery – £15
REST OF EU
Orders under £50
Untracked delivery – £7

Orders over £50
Tracked delivery – £15

Orders over £500
Tracked delivery – FREE

DELIVERY INFO

All tracked orders will be provided with a unique tracking number allowing you to track your parcel, this will be provided once your order has been dispatched

A signature is required upon delivery, if no one is available a calling card will be left and the parcel taken to the local depot. The recipient of the parcel must then contact the depot as soon as possible to arrange re-delivery or collection.

PROBLEMS WITH ORDER CONTENTS

The contents of your order should be checked immediately after delivery. Please telephone us straight away if there are any problems, make sure you either check the contents whilst the carrier is present or sign unchecked. Identify any damaged boxes to the courier and insist that a note be made of any such damage on the docket before the courier leaves.